Gatlinburg log cabins rental
Smoky Mountains cabins rental, Gatlinburg Cabins rental and Pigeon Forge cabins rental
Your source for log cabins rental in the Great Smoky Mountains, Tennessee
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  Check In/Out Information

Check In time is 3:00 PM. NO EARLY CHECK INS Please!
Check Out time is 10:00 AM.
If you are planning a late arrival time please contact our office during business hours to make arrangements to pick up your key.
At the time of check in you will be required to sign a rental agreement and pay any outstanding balance in full.

  General Policies

A two-night deposit is required at the time of reservation. We accept all major credit cards, travelers checks, money orders and cashier's checks. NO PERSONAL CHECKS ARE ACCEPTED.
We have a two night general minimum stay and a three night minimum stay on holidays and during the months of July and October.
Reservations are made up to two years in advance beginning every October 1st.
NO HOUSE PARTIES are permitted.
NO RENTALS will be permitted to ANYONE UNDER 21 YEARS OF AGE.
NO PETS ARE ALLOWED.
All our cabins are NON SMOKING.
Prestige Cabins will not assume responsibility for road conditions to and from the cabins during inclement weather.
Firewood, but not fire starters or kindling is provided during the winter months for cabins with wood burning fireplaces.
All linens are provided including bed linens, bath towels, hand towels and washcloths.
Upon your departure, our housekeeping staff will clean your cabin. This is included in your rental fee. We ask that you leave the kitchen clean, put the dishes in the dishwasher and start the machine, collect your trash and put it in garbage bags and put all dirty towels and washcloths in one of the tubs. Please lock all windows and doors and return your keys to the office.
The cabins are all privately owned and decorated with the owners' furnishings. Each cabin is uniquely decorated and expresses the personality of its owners. Prestige Cabins shall be responsible for providing any additional furnishings. Equipment failures will be repaired as quickly as possible after being reported to the office.
Local telephone calls are free.
Long distance calls can be made using your personal credit card, calling card or by calling "collect."
Wildlife is present in the area. Please DO NOT leave food out for these animals. It is for their protection as well as your safety that they do not eat human food. Please enjoy them from a safe distance and never attempt to hand them food or photograph them up close.
Every cabin is professionally treated for pests and insects on a regular basis. As with all residences, bugs and other pests do occasional find their way inside cabins. Prestige Cabins will not be responsible in these instances.

  Cancellation Policy

If your reservation is cancelled prior to thirty (30) days of your arrival date, a one hundred percent (100%) refund will be issued, minus the $25.00 processing fee.
If your reservation is cancelled between thirty (30) and fifteen (15) days, a fifty percent (50%) refund will be issued, minus the $25.00 processing fee.
If your reservation is cancelled less than fourteen (14) days of your arrival date, NO refunds will be issued for any reason including early departures, inclement weather, emergencies, etc. Additionally, the number of nights reserved cannot be decreased.
Rescheduling is permitted ONE time if the request is received at the time of cancellation.
There is a $25.00 processing fee for all reservation CHANGES and CANCELLATIONS.
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Email : info@prestigecabins.com - www.prestigecabins.com
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